Bruin Learn - Support

Below is a list of resources available to help with UCLA’s transition to Bruinlearn. To begin with, there’s us! We have worked extensively with your departments and instructors and are happy to provide one-on-one and group training, as well as accommodate other requests.

Humanities Technology Instructional Support
Email: ritc@humnet.ucla.edu

Online Zoom help
Monday-Friday, 9am-4pm
Join our Cloud HD Video Meeting

The documents below contain support emails, both UCLA-specific, and generic non-UCLA Canvas resources.

Live training (https://canvas.ucla.edu/courses/288/pages/live-training-events)
Office hours (https://canvas.ucla.edu/courses/288/pages/office-hours)
Recorded Webinars (https://canvas.ucla.edu/courses/288/pages/recorded-webinars)
A self paced training guide (https://canvas.ucla.edu/courses/288/pages/self-paced-training)

Bruin Learn information for instructors (https://www.lmstransformation.ucla.edu/faculty-what-knowwhat-do)
Bruin Learn Getting Started Guide (https://canvas.ucla.edu/courses/288/pages/getting-started?module_item_id=51415)
Bruin Learn Faculty Guide (https://canvas.ucla.edu/courses/288/pages/orientation?module_item_id=51456)

The following documents are all accessible when logged into Bruinlearn, under “Help.”

Bruin Learn Resources (https://bruinlearn.ucla.edu/courses/288)
[NON-UCLA] - Chat with Canvas Support (live chat via Bruinlearn)
[NON-UCLA] - Call Canvas Support (855-335-9041)
[NON-UCLA] - Submit a ticket to Canvas Support (on line form)
[NON-UCLA] - Search the Canvas Guides (https://community.canvaslms.com/t5/Canvas-Guides/ct-p/canvas_guides)
[NON-UCLA] - Canvas Training Service Portal (https://training-portal-prod-pdx.insproserv.net/?canvas_domain=canvas.ucla.edu&sf_id=001A00000086eS9IAI))