How do I set the default authentication method for MFA?

Owned by Adrian Lozano (Deactivated)

Last updated: Aug 18, 2023 by Chris Cao

2 min read

UCLA’s new multi-factor authentication prompt does not have a way to configure a default authentication device. Instead, it will always prompt you for your last-used authentication method. If you select an option and authenticate with it, Duo will remember and continue to automatically prompt you with it until you authenticate with a different method.

1 Step 1: Login to a service that requires your UCLA Logon ID & MFA
2 Step 2: Select Other options.
3 Step 3: Select from the options available to you and complete logging in.
4 Step 4: Next time you log in, the Universal Prompt will ask you to use the method you chose in step 3.

Step 1: Login to a service that requires your UCLA Logon ID & MFA

Sign in with your UCLA Logon ID to a service that requires MFA

Step 2: Select Other options.

After signing in select Other options

Step 3: Select from the options available to you and complete logging in.

The options provided in the list will depend on your enrolled devices and permitted authentication methods.

Step 4: Next time you log in, the Universal Prompt will ask you to use the method you chose in step 3.

For any additional questions please contact the HumTech Service Desk.