How do I set the default authentication method for MFA?

UCLA’s new multi-factor authentication prompt does not have a way to configure a default authentication device. Instead, it will always prompt you for your last-used authentication method. If you select an option and authenticate with it, Duo will remember and continue to automatically prompt you with it until you authenticate with a different method. 

Step 1: Login to a service that requires your UCLA Logon ID & MFA

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Step 2: Select Other options.

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Step 3: Select from the options available to you and complete logging in.

• The options provided in the list will depend on your enrolled devices and permitted authentication methods.

Step 4: Next time you log in, the Universal Prompt will ask you to use the method you chose in step 3.

For any additional questions please contact the HumTech Service Desk.