What Is LastPass?

LastPass is a secure password manager that stores all of your usernames and passwords in one safe place, called a Vault. After you save a password to your Vault, LastPass always remembers it for you. When you need to log in to a website, LastPass enters your username and password for you!

Benefits of having a password manager:

Stronger security: Long passwords that you don't have to remember.
Convenience: No more forgotten or mis typed passwords. With one password you can access all your other accounts passwords rather than remembering all other passwords yourself.
Time saved: Instantly log in to websites

Where do we get support for LastPass?

Support for accounts created by Humtech are managed by Humtech(DTA).

Users who choose to use LastPass premium will be supported directly by LastPass.

They can access their Knowledge Center at https://support.logmeininc.com/lastpass or submit a support ticket at https://lastpass.com/supportticket.php .

For DTAS:

Primary support is provided solely by LastPass and is accessible through your admin console (the Contact Us button in the top right corner):

24/7 ticket support: https://bit.ly/2MWQTk0
1-800-830-6680-English support is available 7:30pm Sunday to 8:30pm Friday (U.S. EST)

If there is an outstanding issue that LastPass cannot solveor specific to the UCLA environment, secondary support will be provided by the UCLA IT Security Office.

Please contact the UCLA IT Security Officewith any of these questions or concerns:

Email: security@ucla.edu

You can check the status (incidents, outages, etc.) of LastPass at https://status.lastpass.com